At Lunar Hair Lab, securing your appointment is essential for providing expectional service. To reserve appointments, clients are required to put a card on file. Cancellations within 48 hours will incur a 50% charge of the service cost, while no-shows will result in the full service cost being charged to the card on file. We have the right to refuse service if we see fit. We appreciate your understanding and cooperation in maintaining our commitment to quality service and appointment availability.